RTA Certificates Online

RTA Certificates Online. Continuing its mission to diversify service delivery channels, the Roads and Transport Authority (RTA) Licensing Agency has launched an online facility to issue all certificates typically required by its customers. This new initiative builds on the agency’s recent efforts to streamline vehicle registration and license renewal services through online platforms.

The Shift To Online Services

Ahmed Hashem Bahrozyan, a spokesperson for the RTA, emphasized the importance of this move, stating, “Providing certificates online is our latest e-initiative as we are slowly moving towards having all our services on the web.” This strategic shift reflects RTA’s commitment to enhancing customer convenience by offering a more accessible and efficient way to obtain necessary documents.

How To Access RTA Certificates Online

The process of obtaining certificates online is straightforward and user-friendly. Here’s a step-by-step guide to help you navigate the system:

Create An Account

• Visit the RTA website at www.rta.ae.
• Sign up to create a new account. You will need to provide basic information such as your name, email address, and contact details.

Log in to Your Account

• Once your account is set up, log in using your credentials.
• You will be directed to your personalized dashboard.

Navigate Your Dashboard:

• Your dashboard will display all relevant data, including the number of vehicles and plates you own, any fines you may have accumulated, and your license details.
• This comprehensive view allows you to manage all your RTA-related tasks in one place.

Select The Certificate You Need

• Depending on your requirements, you can choose between an e-certificate or a traditional certificate by clicking on the corresponding widget.
• E-certificates can be printed immediately after payment, while traditional certificates will be delivered via courier within two days.

Make a Payment

• The cost of an e-certificate is AED 60, payable online through various e-payment options.
• The payment process is secure and quick, ensuring you can obtain your certificate without delay.

Receive Your Certificate

• E-certificates are available instantly for download and printing.
• For traditional certificates, expect delivery within two days to your specified address.

Advantages Of The Online Service

The RTA’s online certificate service is available 24/7, 365 days a year, making it highly convenient for customers. This service is particularly beneficial in urgent situations when traditional customer care centers are closed. Whether you need an ownership certificate, a non-ownership certificate, or an export certificate, you can obtain them from anywhere in the world with just a few clicks.

Ensuring Security And Authenticity

To safeguard against fraud and forgery, the RTA has integrated a reference link on all certificates. This link allows anyone to verify the authenticity of the document, providing an extra layer of security.

Future Plans

As with all its initiatives, the RTA plans to review the online certificate system after six months. If the system proves successful, the agency aims to make online and call center services the primary, and potentially the only, channels for obtaining certificates.

Conclusion

The RTA move to offer certificates online represents a significant step forward in providing efficient and accessible services to its customers. With the ability to obtain necessary documents anytime and from anywhere, this initiative is set to greatly enhance customer satisfaction. By embracing digital solutions, the RTA continues to lead in delivering innovative services that meet the evolving needs of its users.